FAQ

Payments

payments are processed via bank transfer or through smart card terminals.

Subscriptions

Our subscriptions are tailored and created in collaboration with our customers to ensure they receive the best value for their money. These subscriptions are paid for in advance and are available on a six-month or twelve-month basis.

Hourly Rate

Our care navigators can be hired at a rate of £25 per hour. This flexible option is perfect for individuals looking to try our services before committing. It is important to note that the hourly rate is limited to a maximum of 4 hours for each new client.

Refunds

While refunds are not offered, we suggest scheduling a single session at £25 per hour to try our service prior to committing to a subscription package.

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